30 DAY RETURNS POLICY
In addition to your legal right of withdrawal within 14 days, we grant you a voluntary right of return within 30 days. All following points refer to this right, returns according to the legal right of withdrawal are not affected.
30 day returns policy
We want you to be happy with our products and that you use them as much as possible. But sometimes, the articles that you ordered turn out to be different than you initially imagined. No problem, with our extended returns policy you can also return an article. If you should not be satisfied, you can send the article back to us within 30 days after receiving it.
In order to execute the voluntary 30 day returns policy, it is required that you have tested or inspected the merchandise in a way that is usual and possible in e.g. a retail store. Please make to avoid scratches and other traces of usage during installation and test ride. Find all details about the returns policy in our TACs.
REASONS FOR RETURNING AN ARTICLE
Regardless of the reason why you are returning an article, you would help us in processing your request by including a written statement on the reason why you are sending back your article. Would you like to- Return an article to receive a refund?
- Exchange a wrong article for the right one?
- Have a broken article repaired?
In that case, please describe the error in as much detail as possible.
